About Castles & Coasts

About Castles & Coasts

Castles & Coasts Housing Association Limited (CCHA) formed on 31 July 2017 following the merger of Two Castles Housing Association and Derwent & Solway Housing Association. CCHA owns and manages more than 7,000 homes across the North of England.

I would like to take this opportunity to thank all Two Castles and Derwent and Solway residents for their support and feedback. Our residents have helped us to understand what is most important to them in terms of the services we provide and Castles & Coasts will deliver locally-focussed services, which meet the needs of our residents and add value within the communities we serve.

Michael Johnson - Chair, Castles & Coasts Housing Association Limited.

Our Commitments to Customers

  • Delivery of locally-focussed services
  • We will continually review services, working alongside our customers and stakeholders to shape and improve them
  • We will provide access to our services in a range of ways to suit our customers’ needs and lifestyles
  • Customer satisfaction is at the heart of everything we do
  • Services will be designed to provide good value
  • We will develop new homes across the North of England to meet affordable housing need.

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