Customer Experience Assistant

  • closing date 23rd July 2019
  • Carlisle, Newcastle or Workington
  • £18,513 - £22,032 + benefits package

Job Description

Castles & Coasts Housing Association is committed to providing excellent services to our customers. We are recruiting a Customer Experience Assistant to support the delivery of our Customer Experience and Equality & Diversity Strategies. You will have experience of working in a customer centric environment and will be passionate about delivering excellent services.

Duties will include: supporting the delivery of our Resident Involvement Framework by maintaining the Resident Involvement database, coordinating Resident Involvement Groups and completing all associated administrative duties for the Customer Experience Team, including collating and reporting complaint and customer satisfaction data.

Please note we will only accept applications in our standard application format; we do not accept CVs. Completed job applications must be emailed (stating the post title) to: recruitment@castlesandcoasts.co.uk.

Closing date for applications: Tuesday 23rd July 2019
Interviews to be held: 2nd or 5th August 2019

Apply for Customer Experience Assistant

The application form can be downloaded from the documents below. Please note we will only accept applications in our standard application format; we do not accept CVs.

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