Income Assistant

  • closing date 27th January 2019
  • Newcastle, Carlisle or Workington
  • £18,128 - £21,095 + benefits package

Job Description

Castles & Coasts Housing Association is committed to providing excellent services to our customers and owns and manages more than 7,000 homes across the North of England. We are looking to recruit an Income Assistant who will be based in Newcastle, Carlisle or Workington and play a key role in supporting our Income team.

The Income Assistant will support the effective collection of income, rent and other charges from our current and former tenants.

The Income Assistant will undertake a variety of tasks including income recovery action, minimising arrears, invoicing and recovering rechargeable repair debts and some balancing and reconciliation work. Administrative support will also be given to the Income Team and you will assist with answering telephones and responding to queries into the Income Team Mailbox.

For more information and to download the recruitment pack for the above post, please visit our website For an informal discussion about the role please contact the Income Manager on 0191 2692616.

Completed job applications must be emailed (stating the post title) to:

Closing date for applications: Sunday 27th January 2019

Interviews to be held: 5th February 2019 in Carlisle, Newcastle or Workington