Customer Services Assistant

  • closing date 30th October 2018
  • Newcastle
  • £15,382 - £17,798 (pro-rata) + benefits package

Job Description

Our Customer Services Assistants are responsible for providing a high standard of internal and external customer service. Key responsibilities of this post include dealing with resident and customer enquiries at first point of contact (supporting colleagues to respond effectively to customer enquiries - in person, by telephone and via email / website), passing specialist matters onto colleagues as required, handling in and outgoing post in line with protocol, carrying out electronic filing, and servicing meetings at the offices.

 

For more information and to download the recruitment pack for above post, please visit our website www.castlesandcoasts.co.uk

 

Completed job applications must be emailed (stating the post title) to: recruitment@castlesandcoasts.co.uk

 

Closing date for applications: Tuesday 30 October 2018

Interviews to be held: In Newcastle on Thursday 8 November 2018

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