Key Objective: Customer - to deliver high quality services to residents and prospective residents
We are committed to working with our residents to tackle Anti-Social Behaviour (ASB) and have certain standards in place which we follow for any reports of ASB.
CCHA takes a proportionate approach to tackling ASB, encouraging residents to resolve low level neighbour issues.
There are occasions, however, where an instance occurs, which poses a greater risk to the well being of individuals, or a community. In these cases, CCHA's aim is to look to support the affected individuals and, where this is not successful, mitigate risks by taking swift legal action to take possession of a property, or gain a court order against an individual prohibiting them from causing further problems.
Safeguarding is a term used to refer to the act of protecting children, adults and any vulnerable person at risk from abuse or neglect. We must bear in mind that we must protect from harm or damage with an appropriate measure. Safeguarding refers to both children and adults.
We take our responsibility for safeguarding very seriously and we have a robust reporting process in place. All staff, as part of their induction, receive safeguarding training and following number of reports were made for for 2018/19:
Each report was investigated and CCHA worked with partner organisations to ensure that Action Plans were in place for each case.
For further information about ASB, how report it and what ASB CCHA can deal with, please visit the ASB section on this website.