From 1st April 2020, Karbon Solutions Limited will deliver Castles & Coasts Housing Association’s (CCHA) gas servicing and repairs service to our residents in the Allerdale area.
Karbon Solutions Limited is a subsidiary of Karbon Homes, which is a North East based housing association. As a result, they understand the needs of residents and the high standard of service required.
CCHA has an established, long standing and successful partnership with Karbon Homes, as they already undertake gas servicing and repairs to our properties in the North East and North Cumbria. With a single contractor appointed, CCHA is able to ensure that a high quality service is provided to all of our residents.
CCHA look forward to working in partnership with Karbon Solutions Limited to continue to provide a high quality service to all of our residents. If you have any further questions about this change of contractor, please do not hesitate to contact us on 0800 085 1171.
In addition to carrying out emergency repairs, we are prioritising gas servicing. It is important that if you have a gas servicing appointment arranged, and members of your household do not have any of the symptoms listed above, that you allow the appointment to continue. However, please ensure that the above social distancing measures are followed throughout the appointment.