Castles & Coasts Housing Association (CCHA) supported the national ASB Awareness Week (ASBAW) 2024 campaign between 18 to 24 November, with a week of estate walkabouts in neighbourhoods across nine towns and villages in Cumbria and the north east.

ASBAW aims to encourage communities to take a stand against ASB and highlight the actions that can be taken by those experiencing it. 

During a busy week, colleagues from the organisation’s Lettings & Neighbourhoods team were joined by partner agencies including local councils, the police and fire and rescue services.

CCHA colleagues pounded the streets in often freezing conditions and:

• Chatted with over 220 residents face to face in Blyth, Carlisle, Hetton-le-Hole, Kendal, Keswick, Maryport, Penrith, Whitehaven and Workington
• Delivered hundreds of leaflets
• Supported residents by raising 19 new ASB cases ranging from fly-tipping and abandoned cars to noise nuisance and drug dealing
• Provided 50 residents who weren’t aware of the process with detailed information on how to report ASB

Anna Bates, Head of Housing at CCHA, said: “We believe that everybody has a right to enjoy their home and live safely and peacefully. ASB can really blight neighbourhoods, so it was great to get out into our communities alongside partners to tackle it hands on.

“It was a highly successful week and I’m really pleased that we were able to chat with so many residents. It’s a great opportunity to engage with residents who may not otherwise make contact with us and make sure that within our communities there is an awareness of how to contact us and what we can do to help.”

Please click below for more photos from a busy week.

CCHA handled 772 cases of ASB in the 2023-24 financial year and is committed to supporting those residents who are affected by ASB. You can find out more here.