Maintenance - our commitments

Cleaning specification

Outlined below is the specification for cleaning of communal areas. Please note this is a generic cleaning specification and not all facilities or items specified will be present or need cleaning in all units/blocks.

Entrances/exits (internal and external areas)

• Clean both sides of external doors, including glazed vision panels, fanlights and frames
• Clean door handles/panels and door entry panels as appropriate
• Ensure pathways leading to all entrances are free of litter/leaves/debris and safe for all those who use them
• Remove free newspapers, circulars and junk mail, pick up litter and dispose of as appropriate

Floors

• Vacuum all carpeted floors, landings, staircases, balconies - starting from top and working to bottom
• Sweep hard floors including external staircases balconies and entrances
• Clean all hard floors
• Clean all stair treads and nosing with an appropriate solution

Woodwork

• Dust all horizontal surfaces to all internal communal woodwork, including door and window frames, architraves, internal sills, skirting boards, stair edges, picture frames and dado rails
• Dust handrails and balustrades
• Wash down all woodwork as above and include communal doors and fire doors

Fittings

• Dust and clean as necessary all electric sockets, light-switches and wall-mounted light fittings
• Remove cobwebs and debris from ceiling lights and upper wall areas
• Dust meter cupboards, post boxes, etc.

Internal glazing/walls

• Remove marks from glass doors/view panels
• Clean internal windows of any communal areas
• Remove all dirt/stains from internal walls

Communal laundry/kitchen facilities

• Sweep floors to remove debris
• Clean floors
• Wash down sinks, white goods, benches, cupboards etc
• Remove and dispose of any rubbish, emptying any bins

Bins stores/refuse collection area (may be external)

• Sweep and remove surface debris overspills and litter
• Thoroughly clean and disinfect floor areas as appropriate to the surface
• Thoroughly clean and disinfect bins
• Remove any rubbish or bin bags to external paladins

Communal areas/lounge

• Vacuum all carpeted floors, spot cleaning as required
• Dust all horizontal surfaces including sills, skirting boards, doors, windows and furniture picture frames
• Vacuum all chairs and sofas
• Clean all woodwork as above including doors

Lifts

• Clean inside of lift as appropriate (flooring, doors and walls)
• Clean outside of lifts and all button panels on each floor

Communal toilets/bathing facilities

• Thoroughly clean toilets, washbasin, and any other facilities
• Supply and replace toilet rolls, paper hand towels and soap when required
• Clean floors, paintwork and remove any marks from walls
• Empty and clean bins as and when required

General

Please report to CCHA any:

• build-up of rubbish in communal areas
• bulky items
• misuse or abuse of communal areas
• obvious repairs
• failure of light fittings
• other problem that may lead to an unsafe environment