Make a Payment
Report a Repair
Tenancy & Useful Info
FAQ & Support
Our Mission: "Providing affordable homes and sustainable communities with pride, passion, principles and partnership"
The health, safety and wellbeing of our residents, staff and contractors continues to be of upmost importance to Castles & Coasts Housing Association.
We continue to recover from the impact that COVID-19 is having on the services we deliver. This particularly relates to the availability of contractors, supplies and materials.
As a result, we would like to thank all of our residents for their patience, whilst we work through the impact that COVID-19 is having on service delivery.
We would like to provide our residents with the assurance that we continue to aim to provide them with the best possible services.
Castles & Coasts Housing Association
This report has been developed to provide you with an overview of performance and achievements between April 2020 and March 2021.
We are delighted to share our first Residents' Voice Report.
Join the team.
CCHA's Residents' Portal
Our policy and what this means for residents
Castles and Coasts Housing Association is committed to the delivery of more than 600 homes across Cumbria and the North East over the next 5 years
Information about the homes we have available and how to apply
Guidance and information to help you manage your tenancy
Information about how to make a payment
How to report a repair
Information about your tenancy
Information on ASB, who to report it to and how you can report it to us