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FAQ & Support

Castles & Coasts Housing Association

Our Mission: "Providing affordable homes and sustainable communities with pride, passion and principles"

Coronavirus

The health and wellbeing of our residents and staff is of the upmost importance to Castles & Coasts Housing Association (CCHA).

CCHA is following advice from the Government in relation to COVID-19 (Coronavirus).

In order to limit and restrict physical contact (social distancing) we are temporarily closing our offices for face to face enquiries.

To access our services, please call our Customer Services Team on 0800 085 1171 or email us at cs@castlesandcoasts.co.uk and we will be happy to deal with your enquiry.

Please also continue to visit our website (www.castlesandcoasts.co.uk) or our Facebook page for daily updates.

Thank you for your support.

We are recruiting!

We are looking for a new Head of Business Improvement

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Office Opening Time Change

From January 2020, we’re planning to open our receptions from 10am for one Wednesday each month

Full details

Latest CCHA Magazine

News for the residents of CCHA

Spring 2020 Edition

Annual Report 2018/19

This report has been developed to provide you with an overview of performance and achievements between April 2018 and March 2019

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Residents' Portal

CCHA's Residents' Portal

Residents' Portal

Rechargeable Repairs

Our policy and what this means for residents

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Find a Home

Information about the homes we have available and how to apply

View Homes

Your Home

Guidance and information to help you manage your tenancy

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Make a Payment

Information about how to make a payment

Make a Payment

Report a Repair

How to report a repair

Report a Repair

Tenancy & Useful Information

Information about your tenancy

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Anti-Social Behaviour (ASB)

Information on ASB, who to report it to and how you can report it to us

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