Make a Payment
Report a Repair
Tenancy & Useful Info
FAQ & Support
As part of a wider project, we’ll be phoning some residents over the coming weeks to check that our records are up to date.
This page is full of tips to help you stay healthy and warm when the weather is colder or more extreme.
We're looking for volunteers to join our Resident Scrutiny Panel - we'd love to hear from you if you're interested.
We know that the cost of living is difficult to keep up with at this time. We can help with a range of support.
We are really pleased to share with you our Equality, Diversity & Inclusion Strategy.
Would you like to know more about the planned works we're aiming to carry out between April 2023 to March 2024? These works include replacement bathrooms, boiler replacements, doors, kitchens, roof replacements and window replacements.
We've designed this website to be inclusive and accessible for everyone. Click 'Find out more' for details.
We are now inviting applications for funding from our Community Fund, which is delivered in partnership with Cumbria Community Foundation.
Our Customer Service & Engagement Strategy (CS&ES) 2022-27 sets out how we will deliver our Customer Aims and Objectives over the next 5 years.
We are delighted to publish our latest Annual Report for Residents.
Castles and Coasts has recently been contacted by residents asking for information in respect of the Government's 'Homes for Ukraine' Scheme.
Click to go to our interactive web service, where you can view your own tenancy or housing application details online 24 hours a day, 7 days a week.
We are committed to the delivery of more than 600 homes across Cumbria and the North East over the next 5 years. Click to find out more.
Information about the homes we have available and how to apply
Guidance and information to help you manage your tenancy
Information about how to make a payment
How to report a repair
Information about your tenancy
Information on ASB, who to report it to and how you can report it to us
We are proud to launch our Corporate Strategy for 2022-27.
We are proud to publish our Annual Report 2021-22.
Our Residents' Charter sets out our service commitments to residents.
This Statement sets out the steps the organisation has taken to ensure that slavery or human trafficking is not taking place in its business or supply chain.
Castles & Coasts Housing Association