Castles & Coasts Housing Association

Our Mission: "Providing affordable homes and sustainable communities with pride, passion and principles"


The health and wellbeing of our residents and staff is of the upmost importance to Castles & Coasts Housing Association (CCHA).

CCHA is following advice from the Government in relation to COVID-19 (Coronavirus).

In order to limit and restrict physical contact (social distancing) we are temporarily closing our offices for face to face enquiries.

To access our services, please call our Customer Services Team on 0800 085 1171 or email us at and we will be happy to deal with your enquiry.

Please also continue to visit this website or our Facebook page for regular updates.

Thank you for your support.

Latest Updates

Update on Cumbria Choice Based Lettings

26th May 2020

Throughout the Coronavirus (COVID-19) pandemic, Castles & Coasts Housing Association has followed the most up to date Gov...

Update on grounds maintenance work and communal window cleaning

14th May 2020

Further to us amending some of our services, due to Coronavirus (COVID-19), we are really pleased to announce that we will be...

How to protect yourself from scams

6th May 2020

Our day to day lives have changed considerably due to the restrictions implemented by the Government to deal with Coronavirus...

More news and updates are available in our News section.

Find a Home

Information about the homes we have available and how to apply

Your Home

Guidance and information to help you manage your tenancy

Make a Payment

Information about how to make a payment

Report a Repair

How to report a repair

Tenancy & Useful Information

Information about your tenancy

Anti-Social Behaviour (ASB)

Information on ASB, who to report it to and how you can report it to us