Details regarding benefits, pensions, taxation and many more subjects.
Energy prices are changing from 1st October 2026:
- If you're on a variable tariff, it's worth checking your options and comparing what's available from your energy supplier.
- If you're on a fixed tariff, the upcoming price cap changes won't affect your agreed rates.
If you need support with managing household costs, our Financial Inclusion Team is here to help.
Call 0800 085 1171 and ask for a referral.
At CCHA, we're committed to providing support and money guidance to our residents.
Our Financial Inclusion service aims to help you resolve any issues you're having with your rent payments and sustain your tenancy.
We can help you with:
- Benefits checks - are you claiming everything you’re entitled to?
- Changes to your income – are you changing jobs, expecting to claim your pension, or have you been asked to move onto Universal Credit? We can support you through any changes to make sure they go smoothly.
- Budgeting advice – We can help you manage and prioritise your finances effectively.
- Support with essentials – We can help you through times of hardship with access to food banks and support for other essentials.
If you're having any difficulty paying your rent, please contact us straight away. We can help you put plans in place to get back on track. If you would like a chat or want to make an appointment, please contact us by:
Telephone: 0800 085 1171
Email: financialinclusion@castlesandcoasts.co.uk
Money Advice
The organisations below can provide you with advice and guidance on money matters.
Credit Unions are financial co-operatives which provide savings accounts and loans, and sometimes other services, to their members.
Citizens Advice provide advice online, by phone or in person on a range of issues including:
- benefits
- work
- debt and money
- consumer
- family
- housing
- law and courts
- immigration
- health
They also work in partnership with Pension Wise, the Money Advice Service and Cancer Support.
MoneyHelper brings together three 'legacy' websites of the Money Advice Service, Pension Wise and The Pensions Advisory Service and is there to help make money and pension choices clearer. The site has a wealth of advice on a range of money and pension topics. It also includes tools and calculators to help you quickly work out the figures you need for some of the most common money situations people find themselves in.
The links below will take you to these utility switching websites. Some of them also compare insurance and savings accounts, leisure activities, broadband and mobile phone deals:
Quids in! aims to helps low income households become better off. They share all the latest money news that affects people on low incomes. Their magazine has a Readers Club that you can sign up to.
You can find out what cost-of-living support is available to your household by visiting Help for Households - Get government cost of living support.
If you live in the Cumberland Council area, please click here to find out what support is available if you're worried about money.
Your own local authority may be able to assist you – please find your local authority on the list below to visit their website for more information: