Energy supplier

We want to change how we buy communal energy so that we can give you better value. 

 

Energy supplier - read if we supply communal areas AND your home

We are looking at ways to get better value for money for the gas and electricity which is supplied to the communal areas you share with other residents, and to your home, through Castles & Coasts Housing Association’s (CCHA’s) energy supplier. To ensure that we get the best deal we are hoping to enter a new long-term contract, as this is likely to offer better value than a short-term contract.

To enter a long-term contract, we would usually need to consult with you by following the process set out in Section 20 of the Landlord & Tenant Act 1985. This process usually takes several months. However, because energy suppliers are only able to ‘lock in’ the best available prices that they can offer for a very short time (usually one working day), we aren’t able to follow the usual consultation process. Instead, we’re making an application to the First Tier Tribunal (Property Chamber) (the Tribunal) for what’s known as dispensation from these requirements.

To minimise costs, a copy of our application (with personal details deleted), will be displayed in this section of our website. We will also add new documents as our application progresses, including the final decision of the Tribunal. 

You'll see below that we’ve put together some frequently asked questions (FAQs) to explain this in more detail. If you have any questions which are not answered above, or in the FAQs, please contact us:

  • By telephone on 0800 085 1171
  • By email at consultationobservations@castlesandcoasts.co.uk
  • By post to Castles and Coasts Housing Association, 5 Paternoster Row, Carlisle, CA3 8TT.

Most of the energy which CCHA has a contract in place for, is for the communal areas in the buildings where you live. For example, for lighting the stairs leading to your flat, external lighting or for powering a door entry system. As there is one boiler serving your whole building, this also includes the gas that you use for your personal heating and hot water.

We expect the new contract will start from October 2024 and will last for four years.

The contract we will sign will include the benefit of reduced rates if wholesale prices fall.

Previous contracts for energy have been for one year at a time, which means that there have been no Section 20 consultation requirements. They only apply  if the annual cost per resident is above a certain threshold, which may not have been reached before.

Yes, due to the nature of the energy market, lots of Housing Associations like CCHA are now requesting dispensation from the First Tier Tribunal to let them put better value, longer term energy contracts in place.

No, it doesn’t. The contract we want to put in place will not change any arrangements you already have with the energy suppliers for your home.

We will work with a specialist energy consultancy to make sure energy prices are kept as low and stable as possible. The contract will cover our offices and community centres too.

Nothing, unless you don’t agree that it is a good idea for us to enter into a long-term agreement to get the best possible prices for energy.

We will communicate with you again once the application to the Tribunal has been submitted, to give you the chance to make your own representations using the Tribunal’s reply form.

We will need to carry on buying energy on shorter-term contracts, which will sadly mean that we won’t be able to guarantee getting the best deal for you.

Energy supplier - read if we ONLY supply energy for communal areas

We are looking at ways to get better value for money for the gas and electricity which is supplied to the communal areas you share with other residents, through Castles & Coasts Housing Association’s (CCHA’s) energy supplier. To ensure that we get the best deal we are hoping to enter a new long-term contract, as this is likely to offer better value than a short-term contract.

To enter a long-term contract, we would usually need to consult with you by following the process set out in Section 20 of the Landlord & Tenant Act 1985. This process usually takes several months. However, because energy suppliers are only able to ‘lock in’ the best available prices that they can offer for a very short time (usually one working day), we aren’t able to follow the usual consultation process. Instead, we’re making an application to the First Tier Tribunal (Property Chamber) (the Tribunal) for what’s known as dispensation from these requirements.

To minimise costs, a copy of our application (with personal details deleted), will be displayed in this section of our website. We will also add new documents as our application progresses, including the final decision of the Tribunal.

You'll see below that we’ve put together some frequently asked questions (FAQs) to explain this in more detail. If you have any questions which are not answered above, or in the FAQs, please contact us:

  • By telephone on 0800 085 1171
  • By email at consultationobservations@castlesandcoasts.co.uk
  • By post to Castles and Coasts Housing Association, 5 Paternoster Row, Carlisle, CA3 8TT.

 

Most of the energy which CCHA has a contract in place for, is for the communal areas in the buildings where you live. For example, for lighting the stairs leading to your flat, external lighting or for powering a door entry system.

We expect the new contract will start from October 2024 and will last for four years.

The contract we will sign will include the benefit of reduced rates if wholesale prices fall.

Previous contracts for energy have been for one year at a time, which means that there have been no Section 20 consultation requirements. They only apply  if the annual cost per resident is above a certain threshold, which may not have been reached before.

Yes, due to the nature of the energy market, lots of Housing Associations like CCHA are now requesting dispensation from the First Tier Tribunal to let them put better value, longer term energy contracts in place.

No, it doesn’t. The contract we want to put in place will not change any arrangements you already have with the energy suppliers for your home.

We will work with a specialist energy consultancy to make sure energy prices are kept as low and stable as possible. The contract will cover our offices and community centres too.

Nothing, unless you don’t agree that it is a good idea for us to enter into a long-term agreement to get the best possible prices for energy.

We will communicate with you again once the application to the Tribunal has been submitted, to give you the chance to make your own representations using the Tribunal’s reply form.

We will need to carry on buying energy on shorter-term contracts, which will sadly mean that we won’t be able to guarantee getting the best deal for you.

We'll publish our application and any other relevant documents here as soon the application has been submitted to the First Tier Tribunal (Property Chamber) (the Tribunal).  

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