Planned maintenance and major works

We carry out planned maintenance and improvement works to help keep homes safe, well maintained and energy efficient. This information explains the investment programmes and major projects taking place across our homes and neighbourhoods.

Planned programme of works

We carryout a programme of planned investment works each year, these works total approximately £7 million per year. The breakdown of this programme for the coming year is detailed in the list below.

Programme 2026/2027

Over this financial year (1 April 2026 to 31 March 2027) our planned
investment programme is set to improve the quality of hundreds of our
homes across Cumbria and the North East.

The plans involve making over £7million of improvements to homes
including:

• 195 new kitchens
• 240 new bathrooms
• 110 new heating systems
• Replacing external doors to 40 homes
• Undertaking 55 roofing projects
• Replacing windows for 350 homes

Compliance reports

Castles & Coasts is committed to making its homes as safe as possible for all residents. We ensure that all legislation and regulations are followed. We're required to carry out the following number of assessments per cycle:

302 Fire Risk Assessments
6660 Electrical Periodic Inspection
5854 Gas Servicing (including Oli and LPG)
71 Water Risk Assessments
102 Asbestos none domestic inspections

The table below highlights the checks we carryout and the legislation under which we are required to do so.

Compliance element	Timeframe	Legislation
Gas Servicing	Gas appliance service and safety check carried out on a 10 month cycle not exceeding 12 months.	Statutory 12 month requirement. The Gas Safety (Installation and Use) Regulations 1998. Gas Safe Register – Best practice.
Fire Management	Fire Risk Assessment undertaken at 1, 2 or 3 year intervals dependent on CCHA risk rating.	No Statutory Requirement – Risk Based Approach. Regulatory Reform Order (Fire Safety) 2005. Fire Safety Act 2022.
Control of Asbestos	Non-domestic surveys undertaken at 1 or 2 yearly intervals based on risk and condition. Domestic Properties – Individual survey at void stage.	Statutory Requirement (frequency risk based). Control of Asbestos at Work Regulations (CAWR) 2012.
Electrical Testing	5 yearly Electrical Safety Inspection.	Statutory 5 year requirement (or earlier as deemed by competent person). Health and Safety at Work Act 2015. The Electrical Safety Standards in the Private Rented Sector (England) (Amendment) (Extension to the Social Rented Sector) Regulations 2025.
Water Management	2 yearly review of Water Risk Assessment and new assessment at any major change of use.	No Statutory Requirement – Risk Based Approach. Approved Code of Practice (ACOP) L8.
Radon	5 yearly review of all properties within current Public Health England areas of concern.	No Statutory Requirement – Risk Based Approach. Public Health England – UK National Radon Action Plan.
Lifting Equipment	6 monthly Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) inspection.	Statutory Requirement. Lifting Operations and Lifting Equipment Regulations 1998.